5 May 2011

Suluban Cliff Villa Guest Review



ta-bali- ta...
Toowoomba, Australia
1 review
Heavenly place, Excellent staff...but you will need to fork out $$ for it"

Date of review: May 3, 2011 - 

Stayed at Suluban Cliff for 4 nights over Easter and my birthday.

To start, this residence is designed and built immaculately, and constructed using only the highest quality material. Every detail will impress you. Everywhere, from the pool, the living area, the spa, shower, even the toilet, you will be impressed over and over by the construction and materials. And of course, everything was maintained so that everything looks as though it had never even been touched.

The staff we had during our stay, Minnie and Mira were so amazing, I don't even know where to begin. Ask them anything, they will make it happen exactly how you ask and want. Sometimes, they will suggest ways they can step it up a notch for you. 

Just tell them you are going to the beach. and before you'd even thought about anything, they will have towels, water, clothes ready for you, and have transport organised. Ask them for any cocktail, they will start making them in an instant, using fresh ingredients. All with a smile. And after that, they will always ask if there's anything else they can do for you.

I've stayed in various 5 star, luxury hotels but the service at Suluban blew past the limits and made new ones with each time. Thank you so much for your service Minnie and Mira!

Now the downside - although this accommodation and service are world class, the food and drink charges were quite overpriced. 

To find out we were charged separately for each chicken piece, each satay stick, each individual ice cream scoop was disappointing. 

We were also advised that the owner wants to charge about USD$30 corkage per every bottle of your alcohol consumed within the villa. This is ridiculous money for Bali where a beer would cost $1.5/bottle.

Ramblings aside, all in all, I would return in a heartbeat. Heck, one of my friends that I invited has set a picture he took at this villa as a background photo, it was that beautiful.
Room Tip: The manager will be able to explain to you.
         Date of stay: May 2011
         Visit was for: Leisure
         Traveled with: Friends
         Member since: May 03, 2011
         Recommended by this reviewer? Yes